Privacy Policy

We collect information through the following channels:

• Directly from you: when you fill in a contact form, register, place an order or contact us.
• Automatically: through cookies and tracking technologies when you use the website.
• From third parties: such as business partners and social media platforms.
• Public sources: information that is publicly available.

We use your personal data to:

• Provide services: perform contracts, deliver products and provide the services you request.
• Communicate: answer questions, send news and product updates.
• Improve our services: analyze usage and develop our services.
• Marketing: send special offers and promotions (with your consent).
• Security: prevent fraud and keep our systems secure.
• Legal compliance: comply with laws and regulations.
• Account management: create and manage user accounts.

We may disclose your information to:

• Service providers: such as cloud hosting, payment gateways and email services.
• Business Partners: vendors and distributors involved in providing the services.
• Government authorities: when required by law.
• Business successors: in the event of a merger or sale of the business.

Note: We will not sell or rent your personal data to third parties for marketing purposes.

We keep your data for as long as necessary:

• Customer data: for the duration of the business relationship plus 10 years (as required by tax law).
• Inquiry data: 2 years, or until consent is withdrawn.
• Log Files: 6-12 months.
• Marketing Consent: until consent is withdrawn.

We apply appropriate security measures:

• Technical Measures:
  • SSL/TLS Encryption (HTTPS)
  • Data Encryption (AES-256)
  • Firewall and intrusion detection
  • Regular Security Updates
• Organizational Measures:
  • Access Control - Role-based Access
  • Employee security training
  • Confidentiality Agreements
  • Regular Audits
• Physical Security: Secure Data Centers, Access Control Systems

Under the PDPA you have the following rights:

Our website uses cookies and similar technologies:

Types of cookies:

• Essential Cookies: required for the website to work.
• Performance Cookies: collect usage data to improve performance.
• Functional Cookies: remember your settings and preferences.
• Marketing Cookies: track behavior for marketing (requires consent).

You can manage cookies through your browser settings.

In some cases we may transfer your personal data to other countries, for example when using cloud services with servers abroad.

We will make sure your data is protected to an appropriate standard through:

• Standard Contractual Clauses (SCCs)
• Choosing service providers with recognized international certifications
• Applying appropriate security measures

We may update this Privacy Policy from time to time to reflect changes in the law or in our business.

Significant changes will be announced on the website and/or by email. By continuing to use our services after a change, you accept the new policy.

Effective date: 15 January 2025

If you have questions or concerns about this policy, please contact: