Technology

In-house IT Staff vs IT Outsourcing: Which Should You Choose?

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เปรียบเทียบการจ้าง IT ประจำกับ IT Outsource สำหรับธุรกิจ SME

Work out the real cost of hiring in-house IT staff versus IT outsourcing in detail, including the hidden costs you can't see, with a worked example for SMEs so you can decide with confidence.

The question SMEs ask most: "Hire our own IT person or outsource?"

Do you think hiring a junior IT person at 18,000 baht a month is cheaper than outsourcing?

What you need to know:

An IT salary of 18,000 baht = a real cost of 26,000 baht per month

because of the hidden costs

The Hidden Costs

What does a junior IT employee on 18,000 baht really cost?

The costs you actually pay:

  • Salary: 18,000 baht/month
  • Social security: 750 baht/month
  • Bonus (average 2 months): 3,000 baht/month
  • Work equipment (average): 1,000 baht/month
  • Training: 2,000 baht/month
  • Management time: 1,500 baht/month

Total: 26,250 baht/month

Per year: 315,000 baht

⚠️ Not yet included:

  • Recruitment costs (10,000-30,000 baht)
  • Onboarding costs (reduced productivity in the first 1-2 months)
  • Turnover costs (if they resign)
  • The risk of having nobody to do the work (sick leave or resignation)

One in-house IT hire vs outsourcing: what is the difference?

Hiring 1 junior IT employee (26,000 baht/month):

You get:

  • 1 person (junior level)
  • Strong in one area
  • Works Mon-Fri, 9:00-18:00

You don't get:

  • ❌ Support outside working hours
  • ❌ Knowledge across many fields
  • ❌ A backup when they are sick or resign
  • ❌ Expert Level

IT outsourcing (12,000 baht/month):

You get:

  • ✅ A team of 5-8 people (not just 1!)
  • ✅ A help desk team (3 people)
  • ✅ System Administrator
  • ✅ Network Engineer
  • ✅ Security Specialist
  • ✅ Cloud Architect
  • ✅ Project Manager
  • ✅ Support 24/7
  • ✅ No leave days, no days off

In summary:

Pay 12,000 baht (54% cheaper than hiring one person)
but get a team of 8 covering every specialty, plus 24/7 support

Customers who chose outsourcing

"We thought hiring IT staff was cheaper, but once we calculated the real cost, outsourcing was less than half, and we also get a team of experts."

We'll calculate your real costs for free

Let us work out a detailed calculation for you, with a comparison of the options

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